Community Services Delivery Manager

Salary: c.£45,000 - £50,000

The post holder will manage the delivery of a range of community buildings and services that meet the needs of the new community at Otterpool Park. This includes leading on community outreach and community development, and delivering ambitious social and environmental objectives for the town including health and wellbeing, culture and arts, education and lifelong learning.

Main Duties and Responsibilities

  • Forming long term and constructive partnerships with a range of organisations, including KCC, the NHS, charity and voluntary sectors, Arts Council and local groups. This includes building relationships at senior management and chief executive level to agree multi-million pound investment decisions and strategic service delivery for the new town.
  • Put in place a health and wellbeing strategy and lead on the resulting actions, including appointing a consultant team. This will include both hard and soft measures such as supporting the delivery of health facilities, integration with other community facilities, achieving wider health and wellbeing objectives through input into the masterplanning and design of homes and sports strategy. It will involve working with others on provision of social care and meeting the needs of older people.
  • Prepare and deliver a programme of community engagement including events.
  • Put in place an education and lifelong learning strategy that includes working with KCC, schools providers and other education bodies. This will involve appointing and working with a team of professionals and advisors.
  • Work with Creative Folkestone to deliver the Creative Otterpool arts and cultural programme, including support in creating jobs within the creative industries.
  • Prepare and deliver a strategy for community buildings and spaces, working with local communities and new residents.
  • Manage spend of a multi-million pound budget for community facilities and services, negotiating with all providers to get best value for money and minimise costs to the project.
  • Prepare and manage a programme of community development initiatives for early residents and businesses at Otterpool Park, and liaise with F&HDC to appoint a community development worker prior to first occupation.
  • Research into best practice in innovative, cost effective service delivery for health, social care, education and community support. This should also consider intergenerational housing.
  • Work with the wider team to help meet the objectives for Otterpool Park such as environmental standards, innovation and design excellence in the design of public buildings.
  • Be a positive advocate for Otterpool Park.
  • Have an understanding of the Otterpool Park Business Plan including any other strategies in support of the plan.
  • Operate and act in accordance with all relevant legislation, policies and procedures, including the Data Protection Act, Freedom of information Act the Otterpool Park Protocol for Officers.
  • Undertake corporate training as required
  • Carry out any other reasonable duties as directed by Otterpool Park LLP.

Person Specification

  • Qualified in a relevant subject area to graduate level and/or have extensive experience.
  • Minimum of five years’ experience of working within the communities sector, and working in partnership with other organisations responsible for health or community services
  • Considerable depth of knowledge within the community services sector including the ability to interpret relevant legislation and statutory requirements.
  • Have an understanding of community service delivery in at least one relevant area
  • Knowledge of a network of partner and voluntary sector organisations across Kent likely to be involved in service delivery would be desirable.
  • Excellent interpersonal and communication skills and ability to liaise effectively with a range of colleagues, members of the public, partners and stakeholders at every level and through a range of mediums.
  • Ability to write clear, logical reports and statements.
  • Ability to work as part of a team and pro-actively on own initiative.
  • Ability to organise and prioritise workload and competing demands effectively in order to meet deadlines and maintain high standards at all times.
  • Flexible, adaptable and receptive to new initiatives and change.
  • Experience of operating MS Office systems such as Microsoft Word, Excel and Outlook.
  • Ability to travel around the district in an effective and efficient manner.

For an informal discussion regarding this role please contact Julia Wallace (Project Manager) on 07548 342540 or email Julia.

To apply please submit your CV along with covering letter by Monday 21st June.

Apply Now